Automated user provisioning automates the manual, lengthy user management processes in Microsoft Teams. For example, configuring accounts for new starters, countless moves, adds, and changes, and deleting licenses for people who leave the business.
The current business IT processes for Microsoft Teams user management are lengthy, complicated, generate a high error rate, and drain resource. Particularly in large enterprises with significant numbers of staff enrolling and requiring user account privileges and access changes.
Manual errors in user provisioning processes result in employees struggling with poor user experiences whilst waiting for access to the correct settings, calling capabilities, and team memberships to name but a few. This is a poor use of company resource and demotivating for employees, especially for new starters.
Businesses are now searching for ways to automate processes to save operational expenditure and improve overall efficiency.
Research highlights that 30% of businesses are planning to automate IT tasks in 2024 (Deloitte), with 47% of Senior IT leaders claiming that the best ROI returns will be driven from operational process automation (Salesforce, 2021).“Many businesses are unaware they can automate the lengthy and complicated user management processes in Microsoft Teams. That means they are missing out on significant benefits.
“Callroute has been designed with key features to address different business use cases associated with manual user provisioning in Microsoft Teams. Combined, these alleviate the challenges impacting business processes daily.”
says Mark Vale, Chief Product Officer at Callroute and Microsoft MVP.
Using
Callroute, IT Admins can automate their entire Microsoft Teams user management process using pre-defined user personas and a fast and simple portal. Callroute removes complex error-prone manual processes, drastically reduces provisioning time, and offers significant service management
cost savings of up to 77%.The benefits of Callroute’s automated user provisioning: