In the video titled "What's New in Sales Copilot - October 2023 | Dynamic Bites", Microsoft enthusiastically presents the latest updates of their product. Delivering important information regarding general availability features and monthly enhancements, the video provides a comprehensive breakdown of what was introduced in the October release for the sales software.
The video starts with an introduction and quickly moves on to recollect changes from July and August. Some noteworthy improvements in the interface include enhancements to the Outlook integration, the capability to save summaries to Admin Configured records and experience enhancements in the Generate Content section.
The next updates feature elements specifically designed to simplify the user's experience. These include the Save-to-CRM feature through which specific record types can be filtered, and setting Power platform admins automatically as DV admins, thus eliminating time-consuming manual work.
The video also details a new feature under the label "Extensibility". A new push towards integrating the software with external platforms is made apparent as People.ai API and Viva Topics API integrations are introduced. This aims to expand the capabilities of the Microsoft sales tool, integrating it more smoothly with other business tools.
Going forward, the video highlights newly added resources and gives a sneak peek into upcoming additions. Afterward, the presentation wraps up with summing up points and a promise to continue improving the software. The entire session was conducted by presenters Amira Beldjilali and Corina Balan.
The Dynamics 365 Community can be joined by interested users for further information, discussions, and support.
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