Viva Engage: Admin Power with Week 1s Governance Masterclass
Viva Engage
Feb 5, 2025 6:00 AM

Viva Engage: Admin Power with Week 1s Governance Masterclass

by HubSite 365 about Microsoft

Software Development Redmond, Washington

Pro UserViva EngageLearning Selection

Viva Engage Masterclass Admin Governance Microsoft Viva Engage Manage Oversee Network Enhance Skills Strategies Tips

Key insights

  • Viva Engage Masterclass: The first week focuses on mastering Admin and Governance, providing essential tools and knowledge for effective management of the Viva Engage environment.

  • Administrative Controls: Key topics include managing group creation with Provisioning Groups, implementing consistent Naming Conventions, and configuring Guest Access and Identity Governance.

  • Information Barriers and Content Sharing Policies: Establish policies to regulate communication, ensure compliance, and define rules for external sharing to protect sensitive information.

  • Integration with Microsoft 365 Apps: Enhance collaboration by integrating Viva Engage with Microsoft Teams, Outlook, and SharePoint for seamless access to features.

  • Analytics and Reporting: Utilize community analytics to measure growth and engagement. Advanced analytics provide deeper insights to improve community management.

  • Leadership and Audience Management: Focus on identifying leaders within Viva Engage, setting up leader audiences, enabling updates sharing, hosting events, and managing knowledge bases through the new Answers Admin role.

Introduction to Viva Engage Masterclass

The "Viva Engage Masterclass: Week 1 - Mastering Admin and Governance" is a part of Microsoft's Monday Masterclass series. This series is designed to provide in-depth knowledge on effectively managing and governing Viva Engage within organizations. The first session was held on Monday, January 27, 2025, at 8:00 am PT. This session primarily focused on administrative controls and governance strategies essential for the effective deployment and management of Viva Engage.

Exploring Admin Roles and Responsibilities

In this section, the roles and responsibilities of Engage admins, network administrators, and community administrators are discussed. Network administrators are tasked with configuring controls, managing usage policies, creating communities, monitoring keywords, and managing users. They can also mute users for the network and set community settings such as restricting posting and limiting moves. On the other hand, community administrators manage community settings, edit conversations, and control posting permissions. Understanding these roles is crucial for ensuring that Viva Engage is managed efficiently and effectively.

Viva Engage Communities and Microsoft 365 Groups

Communities in Engage rely heavily on Microsoft 365 Groups as a backbone for managing groups and associated data. This section highlights how the power of M365 Groups can be used to automate the management of these communities and how M365 Groups supports file storage for Engage. By leveraging Microsoft 365 Groups, organizations can streamline processes and enhance collaboration within their Viva Engage environment. This integration also facilitates the management of group-related data, ensuring consistency and efficiency.

Branding and Multi-Tenant Setup

Customizing branding and setting up a multi-tenant environment to support diverse organizational needs is another key focus area. This section explores the steps to create a cohesive and branded experience for users across different tenants. By implementing a unified branding strategy, organizations can enhance user experience and foster a sense of community within Viva Engage. Additionally, setting up a multi-tenant environment allows organizations to cater to the specific needs of various departments or business units, promoting flexibility and scalability.

Integration with Microsoft 365 Apps

The seamless integration of Viva Engage with Microsoft 365 apps such as Teams, Outlook, and SharePoint - Lists is discussed in this section. This integration enhances collaboration and productivity by allowing users to access Engage features directly within these apps. By integrating Viva Engage with these widely-used applications, organizations can streamline communication and collaboration processes, ultimately boosting productivity and efficiency. This integration also ensures that users have easy access to Engage features, promoting engagement and participation across the organization.

Analytics and Reporting

This section delves into the various analytics and reporting capabilities within Viva Engage. Community analytics help measure growth, engagement, and trends, while advanced analytics with a Viva Suite License provide deeper insights. By utilizing these analytics, organizations can inform actions and improve community management. Understanding and leveraging analytics is crucial for identifying areas of improvement and making data-driven decisions to enhance the overall effectiveness of Viva Engage.

Moderation and Leadership Management

The robust moderation capabilities across Engage, including keyword monitoring, user muting, and community settings management, are covered in this section. Additionally, the focus is on identifying and managing leaders within Viva Engage. By setting up leader audiences, enabling leaders to share updates, and hosting events, organizations can foster leadership and engagement within their communities. The new Answers Admin role is also highlighted, emphasizing its importance in managing knowledge bases and featuring topics. Effective moderation and leadership management are essential for maintaining a positive and productive environment within Viva Engage.

Conclusion

Week one of the series lays the foundation and serves as a comprehensive overview of the admin and governance capabilities within Viva Engage. By understanding these key areas, organizations can ensure they are well-equipped to manage and govern Engage successfully. This masterclass provides valuable insights and practical tips for enhancing administrative and governance skills, ultimately promoting a secure and efficient environment within Microsoft Viva. Be sure to stay tuned for upcoming sessions in the Monday Masterclass series to further expand your knowledge and expertise in managing Viva Engage.

Viva Engage (Yammer) - Viva Engage: Unleash Admin Power with Week 1s Governance Masterclass

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