Viva Engage: Week 2 AI Enablement

Key insights

• Viva Engage Masterclass: Week 2, called AI-Powered Engagement, shows how Viva Engage combines human connection and AI to scale employee communities and communications.
  It highlights practical ways teams can use AI to boost connection and productivity.
• Copilot and Community Agent: The session explains using Copilot to draft posts, surface themes, and speed content work, and Community Agent to help with automated moderation and insights.
  It also demonstrates the Copilot Adoption Community template to jump-start rollouts.
• Streamlined management: AI automates moderation, finds trending topics, and handles bulk tasks so community managers focus on strategy.
  That reduces manual work and improves response times.
• Content creation: Use AI to draft announcements, schedule posts, and create Q&A or expert-connect experiences faster.
  Speakers show demos and templates you can reuse immediately.
• Leaders and communicators: The class targets community managers, leaders, and communicators with 60–90 minute sessions that include demos, best practices, and live Q&A.
  Recordings and on-demand resources are available through Microsoft learning channels.
• Adoption strategies: Start with ready-made templates, combine AI with human oversight, measure engagement, and iterate.
  These steps help scale Copilot adoption while maintaining trust and inclusion across communities.

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Keywords

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