Top 10 Features of Dynamics 365 Copilot: A Comprehensive Guide
Dynamics 365
Mar 8, 2023 11:29 AM

Top 10 Features of Dynamics 365 Copilot: A Comprehensive Guide

by HubSite 365 about Microsoft

Software Development Redmond, Washington

Citizen DeveloperDynamics 365Power SelectionM365 Hot News

Boost your business with expert Microsoft solutions, optimize for seamless operations and success.

Microsoft have announced Dynamics 365 Copilot, a series of generative AI

features for Sales (CRM), Customer Service, Power Virtual Agents Chatbots, Customer Insights, Marketing, Business Central (AI for Small Business), Supply Chain, Power Apps, Power Automate and AI Builder.

In this video I take you through the Top 10 things you need to know to get across this announcement and what it means for the future of your business applications.

Full details of the announcement can be found here:

Some facts about Dynamics 365 CoPilots

  1. Dynamics 365 Copilot is an intelligent virtual assistant that helps automate customer service tasks and provide answers to customer inquiries.
  2. It uses natural language processing (NLP) and machine learning to understand customer intent and provide accurate, personalized responses.
  3. Dynamics 365 Copilot can be used to quickly answer customer questions, provide product recommendations, and more.
  4. It can be integrated with Dynamics 365 Customer Service, Microsoft Teams, and other systems for a seamless customer experience.
  5. Dynamics 365 Copilot is powered by Microsoft’s AI technology and can be easily customized to meet the needs of your organization.

2 days ago — With Dynamics 365 Copilot, organizations empower their workers with AI tools built for sales, service, marketing, operations and supply chain ...

2 days ago — Microsoft Dynamics 365 Copilot adds generative AI-powered tools to quickly create marketing content and collect customer data.

2 days ago — In Dynamics 365, Microsoft's launching what it calls Copilot (borrowing branding from GitHub's Copilot service), which — broadly speaking ...

2 days ago — Copilot brings the power of generative AI and natural language processing to Dynamics 365, working alongside business professionals to help them ...

2 days ago — Copilot in Dynamics 365 Customer Service drafts contextual answers to queries in both chat and email; it also enables a chat experience over ...

2 days ago — Copilot in Dynamics 365 Insights for example allows marketers to create highly focused content focused at specific customer segments by having a ...