Top 10 Features of Dynamics 365 Copilot: A Comprehensive Guide
Boost your business with expert Microsoft solutions, optimize for seamless operations and success.
Microsoft have announced Dynamics 365 Copilot, a series of generative AI
features for Sales (CRM), Customer Service, Power Virtual Agents Chatbots, Customer Insights, Marketing, Business Central (AI for Small Business), Supply Chain, Power Apps, Power Automate and AI Builder.In this video I take you through the Top 10 things you need to know to get across this announcement and what it means for the future of your business applications.
Full details of the announcement can be found here: https://cloudblogs.microsoft.com/dynamics365/bdm/2023/03/06/introducing-microsoft-dynamics-365-copilot-bringing-next-generation-ai-to-every-line-of-business/
Some facts about Dynamics 365 CoPilots
- Dynamics 365 Copilot is an intelligent virtual assistant that helps automate customer service tasks and provide answers to customer inquiries.
- It uses natural language processing (NLP) and machine learning to understand customer intent and provide accurate, personalized responses.
- Dynamics 365 Copilot can be used to quickly answer customer questions, provide product recommendations, and more.
- It can be integrated with Dynamics 365 Customer Service, Microsoft Teams, and other systems for a seamless customer experience.
- Dynamics 365 Copilot is powered by Microsoft’s AI technology and can be easily customized to meet the needs of your organization.
More links on about Dynamics/Dynamics 365
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