Microsoft have announced Dynamics 365 Copilot, a series of generative AI
features for Sales (CRM), Customer Service, Power Virtual Agents Chatbots, Customer Insights, Marketing, Business Central (AI for Small Business), Supply Chain, Power Apps, Power Automate and AI Builder.In this video I take you through the Top 10 things you need to know to get across this announcement and what it means for the future of your business applications.
Full details of the announcement can be found here: https://cloudblogs.microsoft.com/dynamics365/bdm/2023/03/06/introducing-microsoft-dynamics-365-copilot-bringing-next-generation-ai-to-every-line-of-business/
2 days ago — With Dynamics 365 Copilot, organizations empower their workers with AI tools built for sales, service, marketing, operations and supply chain ...
2 days ago — Microsoft Dynamics 365 Copilot adds generative AI-powered tools to quickly create marketing content and collect customer data.
2 days ago — In Dynamics 365, Microsoft's launching what it calls Copilot (borrowing branding from GitHub's Copilot service), which — broadly speaking ...
2 days ago — Copilot brings the power of generative AI and natural language processing to Dynamics 365, working alongside business professionals to help them ...
2 days ago — Copilot in Dynamics 365 Customer Service drafts contextual answers to queries in both chat and email; it also enables a chat experience over ...
2 days ago — Copilot in Dynamics 365 Insights for example allows marketers to create highly focused content focused at specific customer segments by having a ...