SharePoint FAQ Web Part: Build Faster

Key insights

• SharePoint FAQ web part: An AI-enabled web part that generates and maintains FAQ sections on SharePoint pages and news posts, ideal for internal knowledge bases and help centres.
  
• grounding content: The feature extracts answers from source files such as Word, PowerPoint, PDF, Loop, and Teams meeting content to create accurate Q&A entries; more file types are planned.
  
• Category → Question → Answer: The builder uses this clear workflow so authors stay in control while the AI drafts structured FAQs that you can edit and reorder before publishing.
  
• AI usage and steps: Add the FAQ web part from the AI category, select grounding files and a purpose (Event, Product, Policy, Other), add context if needed, then generate, review, and publish.
  
• Copilot-powered advantages: Speeds up FAQ creation, converts existing documents and meeting notes into structured content, and preserves trust by letting authors validate and refine outputs.
  
• Microsoft 365 Copilot license: A Copilot license is required to create and edit these FAQ web parts; Microsoft began public preview rollouts in mid‑2025 with broader availability to follow.
  

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