Resetting external or guest redemption is a valuable ability for those who want to link to another external identity without losing assignments. A channel search could provide needed content. There are specific chapters and time stamps on certain topics, including introduction, external users, external user changes, resetting redemption status, permissions needed, and summary. In this article's context, it is explained how to update a guest user's sign-in information after they've accepted your B2B collaboration invite. There might be instances when their sign-in info needs refreshing, such as:
Prior to these improvements, you needed to manually delete the guest user’s account then reinvite them. Nowadays, you can use the Azure portal, PowerShell, or Microsoft Graph invitation API to reset the user's redemption status and simultaneously reinvite them without losing their object ID, group memberships, and app assignments. After redeeming the new invitation, the UserPrincipalName (UPN) doesn't change, but the sign-in name gets updated to the new email. The user can then sign in using the new email.
Resetting a user's redemption status requires an Azure AD role - Helpdesk Administrator, User Administrator, or Global Administrator role. The Azure portal is also utilized to reset the redemption status. Procedures might slightly differ based on the starting portal. Microsoft Entra admin center will gradually replace content over a few months. Directions are also given for users wanting to sign in using a different email.
Microsoft experts recommend learning about external user redemption and how to reset it if users wish to link to a different external identity without losing assignments. This article covers the steps required to update the guest user's sign-in information, the scenarios in which it might be needed, the permission required to reset a user's redemption status, and how to do so using the Azure portal, PowerShell or the Microsoft Graph invitation API. It is important to note that when the user redeems the new invitation, the UserPrincipalName (UPN) of the user does not change, but the user's sign-in name changes to the new email
The minimum permission required to reset redemption status is either Helpdesk Administrator, User Administrator, or Global Administrator. The steps to reset redemption status using the Azure portal involve signing in to the Azure portal with a Global Administrator or User Administrator account and navigating to the user's profile page to edit the email address and add other emails if needed. Once complete, the user can sign in using the new email or an email added to the otherMails property of the user object.
reset external redemption, external user changes, reset redemption status, permissions required, othermails property, Azure Active Directory