Microsoft Pauses Daily Viva Briefing Messages
Viva Briefing Highlights Data from Viva Insights Microsoft’s history with the generation of personal insights for users based on their work patterns and activit
Microsoft’s history with the generation of personal insights for users based on their work patterns and activities goes back to the purchase of Volometrix in 2015. Volometrix helped organizations to figure out how to be more efficient based on information stored in user mailboxes and calendars, which later became Delve Analytics, MyAnalytics, and finally Viva Insights.
Viva Insights still aims to help people understand how they work so that they can make better use of their time. The Viva Insights suite includes the Viva Insights add-in for Outlook, the Viva Insights app for Teams, the twice-monthly digest email, and the daily briefing email. All surface information gleamed from user interaction with Microsoft 365 captured in the Graph.
Microsoft has announced plans to pause the Viva Briefing daily email for users who signed up to receive these messages. Viva Briefing and digest messages are not considered "real" email because they are directly injected into user mailboxes rather than passing through the Exchange Online transport system. These messages are stamped as coming from a trusted sender, which allows for their direct injection.