Dynamics 365 BC: Add Users in 5 Min

Key insights

• Process overview: Add users by creating their identity in the Microsoft 365 admin center, assigning a Business Central license, then importing them into Business Central.
  Business Central uses Microsoft 365 identities to control access to ERP data.
• Step-by-step flow: Create the user under Users > Active users in Microsoft 365 and assign the correct license.
  In Business Central, use the Update Users from Microsoft 365 action to import the user, then open the user card and assign permission sets or user groups.
• Permissions and roles: Apply appropriate permission sets to control what each user can do.
  Only accounts with the SUPER permission set can run the user-sync and perform high-level user administration.
• Prerequisites and constraints: A Microsoft 365 administrator must create the user and assign the license during creation for Business Central to import them.
  If a user does not appear, check licensing and that the account exists correctly in Microsoft 365.
• Recent guidance: Microsoft now labels the import action as Update Users from Microsoft 365, and Microsoft 365 shows different admin views (like Dashboard view and Simplified view) that affect where the Add user controls appear.
  The emphasis is on combining user creation with proper security configuration.
• Practical tips & troubleshooting: Assign the least privilege needed and test access before onboarding to production.
  If import fails, recheck license assignment, wait a short sync period, then retry the Update Users from Microsoft 365 action and verify permission sets.

Keywords

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