For admins: Track your message center tasks in Planner

Almost daily there are new messages in the Message Center of your Microsoft 365 team and thus new tasks. In the best case, your entire IT team does not have global admin center rights, but only rights to access the necessary admin center for their area of responsibility.

This also means that not everyone in your team can see the tasks in the message center. In addition, as the leader of the IT team, the question is always: How do I know which tasks and necessary adjustments have already been completed by my team?

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Microsoft Message Center

Microsoft Message Center is a messaging platform that is used by Microsoft to communicate with its customers about various topics, such as service updates, security alerts, and new feature releases. It is often used by businesses and organizations that use Microsoft products and services, such as Office 365 and Azure. The Message Center can be accessed through the Microsoft 365 admin center or through the Microsoft 365 Compliance Center. It is designed to help administrators stay informed about important updates and changes to Microsoft products and services, and to manage the communication of those updates to their users.

Track your message center tasks in Planner

A lot of actionable information about changes to Microsoft 365 services arrives in the Microsoft 365 message center. It can be hard to keep track of which changes require tasks to be done, when, and by whom, and to track each task to completion

https://learn.microsoft.com/en-us/office365/planner/track-message-center-tasks-planner