Guide to Governance Controls in Copilot Studio for Performance

Key insights

• Copilot Studio, previously Power Virtual Agents, integrates generative AI to enhance AI-powered chatbots and agents within the Microsoft Power Platform.


• Advantages of Copilot Studio include enhanced automation, improved customer service through 24/7 AI support, robust data security features like Data Loss Prevention (DLP) policies, and scalability for AI solutions.


• Governance in Copilot Studio involves key components such as DLP policies, audit logs for visibility into activities, environment routing for safe agent development, and automatic security checks.


• The new approach includes a centralized page in the Power Platform admin center for managing Copilot agents, offering unified governance tools and granular data policies to ensure compliance.


• Enhanced Security Features: Automatic security scans and alerts are implemented to maintain agent security by default, minimizing data breach risks.


• The integration with Microsoft 365 Copilot strengthens governance strategies for secure and efficient deployment of AI solutions across organizations.

Introduction to Copilot Studio Governance

Copilot Studio, previously known as Power Virtual Agents, has seen substantial enhancements with the integration of generative AI. This evolution is both exciting and challenging, especially concerning governance. Governance in Copilot Studio is vital for ensuring that AI-powered solutions are deployed securely and efficiently within organizations. In this article, we will explore what Copilot Studio is about, its advantages, the basics of the technology, and what's new in this approach.

What is Copilot Studio About?

Copilot Studio is a platform that enables users to create and manage AI-powered chatbots and agents. It is part of the Microsoft Power Platform, which includes tools such as Power Apps, Power Automate (formerly Microsoft Flow), and Power Pages. The platform is designed to assist organizations in automating tasks, enhancing customer service, and improving operational efficiency through AI-driven solutions.

Advantages of Using Copilot Studio

The advantages of using Copilot Studio are numerous:

• Enhanced Automation: With generative AI capabilities, organizations can automate complex tasks more effectively.
• Improved Customer Service: AI-powered chatbots can provide 24/7 support, enhancing the customer experience.
• Data Security: Copilot Studio offers robust security features, including data loss prevention (DLP) policies and audit logs, to ensure data integrity.
• Scalability: The platform allows organizations to scale their AI solutions while maintaining control over data and security.

Basics of Copilot Studio Governance

Governance in Copilot Studio involves several key components:

• Data Loss Prevention (DLP) Policies: Admins can configure DLP policies to control the use of Copilot Studio features, ensuring sensitive data is protected.
• Audit Logs: Available in Microsoft Purview and Microsoft Sentinel, these logs provide visibility into maker activities and agent interactions.
• Environment Routing: Admins can configure environments to provide a safe space for makers to build and test agents.
• Security Checks: Automatic security assessments alert makers to potential security risks before publishing agents.

What's New About This Approach?

The recent enhancements in Copilot Studio governance are noteworthy:

• Unified Governance Tools: The Power Platform admin center now offers a centralized page for managing Copilot agents, providing IT admins with comprehensive controls over AI solutions.
• Granular Data Policies: Admins can restrict the use of specific Power Platform connectors, ensuring data security and compliance.
• Enhanced Security Features: Automatic security scans and alerts help ensure that agents are secure by default, reducing the risk of data breaches.
• Integration with Microsoft 365 Copilot: This integration enhances the overall governance strategy for AI within organizations, allowing for more secure and efficient deployment of AI solutions.

In summary, Copilot Studio offers powerful tools for creating and managing AI-powered agents, with a strong focus on governance to ensure security and compliance. The latest updates provide IT administrators with robust controls to manage AI solutions effectively, making it an attractive option for organizations looking to leverage AI while maintaining data integrity.

Keywords

Copilot Studio governance controls configuration Copilot Studio agents SEO keywords AI governance Microsoft Copilot setup agent management