Copilot in Power Virtual Agents is gaining popularity due to its flexibility and ease of use. In this video, we demonstrate how to build your first Power Virtual Agents Chatbot using Copilot Prompts. Our example will be an IT Helpdesk chatbot, where we will create a Topic and enhance it with AI Copilot.
Follow these simple steps in the video to create your first chatbot:
Microsoft's Power Virtual Agents is a cloud-based application that allows users to build and deploy intelligent, AI-powered chatbots without the need for coding or AI expertise. It is part of Microsoft's Power Platform, which also includes Power Apps, Power Automate, and Power BI.
The key features of Power Virtual Agents include:
No-code chatbot creation: Users can easily create chatbots using a graphical interface and prebuilt templates. This makes the tool accessible to a wide range of users, not just developers or data scientists.
Integration with Power Automate: Chatbots built with Power Virtual Agents can be integrated with Power Automate to automate tasks across hundreds of applications and services.
Natural Language Understanding (NLU): The platform uses Microsoft's sophisticated NLU algorithms to understand and respond to user queries, even if the phrasing or wording varies.
Customization: While Power Virtual Agents provides out-of-the-box functionality, it also allows for customization. Users can define the bot's personality, tailor its responses, and control its behavior to fit specific needs.
Analytics and performance tracking: Power Virtual Agents provides detailed analytics to help users track the performance of their chatbots. These include metrics on user satisfaction, resolution rates, and conversation topics.
Multi-channel deployment: Bots created with Power Virtual Agents can be deployed on various channels, including websites, mobile apps, and popular messaging platforms like Microsoft Teams, Slack, and Facebook Messenger.
As of my last training cut-off in September 2021, more updates and improvements could have been added to Power Virtual Agents. For the most up-to-date information, it would be best to check Microsoft's official documentation or announcements.
Microsoft Power Virtual Agents with AI Copilot is a powerful tool to create an IT Helpdesk chatbot. In this tutorial, we will learn how to create a chatbot using Copilot Prompts, create a topic, enhance the topic with AI Copilot, add options, questions, and prompts for conditions, as well as add messages, adaptive cards, and test the Copilot. By the end, you will have the knowledge necessary to create a successful IT Helpdesk chatbot with AI Copilot and Power Virtual Agents.
For starters, you will learn how to create a chatbot with Copilot Prompts in Power Virtual Agents. Then you will create a topic and enhance it with AI Copilot. You will add options, questions, and prompts for conditions. After that, you will learn how to fix errors and add messages. Finally, you will add an Adaptive Card with AI Copilot in the Power Virtual Agents chatbot and test the Copilot.
By the end of the tutorial, you will have learned how to create a chatbot with AI Copilot in Power Virtual Agents, create a topic, enhance it, add options, questions, and prompts for conditions, as well as add messages, adaptive cards, and test the Copilot. With this knowledge, you will be ready to create a successful IT Helpdesk chatbot with AI Copilot and Power Virtual Agents.
AI Copilot, Power Virtual Agents, IT Helpdesk Chatbot, Copilot Prompts, Adaptive Card, PVA