Boost conversation for PVA – When should you use it?
ChatGPT and OpenAI has taken the world by storm. Now almost everyone is talking about AI and especially generative AI. First DALL-E shows us we can generate
ChatGPT and OpenAI has taken the world by storm. Now almost everyone is talking about AI and especially generative AI. First DALL-E shows us we can generate images and art just by prompts then ChatGPT shows we can generate entire blogpost by doing the same.
I find these AI models thoroughly impressive but what I find even more so is how fast Microsoft and other tech companies are incorporating these models into their products. Today I want to focus on one small piece of these announcement and give it my thoughts by asking myself the following question: When and how should you use Boost Conversation for Power Virtual Agents?
- The Pro’s of narrowing ChatGPT down
- Now is a good time to talk about the when
- Where does it fit?
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Boost conversation for PVA - When should you use it?
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The best time to use PVA Boost Conversation is when you are looking to start a conversation with a customer or to respond to existing conversations. It can help to create an efficient and effective way of engaging with customers and can provide an immediate response to their queries. Additionally, PVA Boost Conversation can be used to send automated messages to customers and to keep them updated on new offers, promotions, or other important information. Finally, PVA Boost Conversation can be used to improve customer satisfaction by providing timely and accurate responses to customer queries.
More links on about Microsoft 365
3 days ago — With a bot open, expand Settings on the side navigation pane and select AI Capabilities. Under Boost conversational coverage (preview), use the ...
1 day ago — Yes, GPT is now available in preview in PVA. The Boosted conversations feature will present relevant information to a user even if there is ...
2 days ago — The way this works is that when someone interacts with the bot, Power Virtual Agents first looks at the topics to see if there is an existing ...
21 hours ago — Steps to use Boost conversations in PVA. Make sure you have 'Power Virtual Agent' account. If not, you can get a free 30-days account from ...
Microsoft has announced a new feature for Power Virtual Agents called “conversation booster”. This feature allows chatbots to connect to various data ...