Automatically render Microsoft Teams Call Flow Diagrams
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Dec 29, 2022 10:09 AM

Automatically render Microsoft Teams Call Flow Diagrams

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I just published Automatically Render Diagrams of Teams User Calling Settings.

Automatically render Microsoft Teams Call Flow Diagrams

I am very pleased to announce version 2 of my “Microsoft 365 Call Flow Visualizer” Script. Those who follow me on Twitter, might have already seen a glimpse of what I’ve been working on in my spare time for the past few months.

What am I talking about?

At work, I build or configure Microsoft Teams call flows almost daily. Even though the Teams Admin Center provides an easy-to-use graphical user interface to set up auto attendants and call queues, the solutions are not always that straight forward. If you’re creating your very first call flow, chances are that you will start by creating an auto attendant. Why wouldn’t you, it’s where the call first hits your system, isn’t it? Later on, you discover that you can’t even configure the most basic call flow, because you have not created your target call queue yet.

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M365CallFlowVisualizer on GitHub

Uses PowerShell to read configurations of Microsoft Teams Auto Attendants, Call Queues and User Settings and renders them visually into a mermaid-js flowchart.

https://github.com/mozziemozz/M365CallFlowVisualizer