Knowledge Agent: Improve This Site Tips

Key insights

• Knowledge Agent in SharePoint is an AI assistant that keeps your intranet accurate, current, and ready for AI.
  Judith Yaaqoubi demonstrated the tool in a Microsoft 365 community demo to show how it helps sites stay useful for people and AI agents.
• Improve this site analyzes a SharePoint site to find content issues and suggest fixes.
  Site owners and editors get clear recommendations to boost content quality and discoverability.
• Retire Inactive Pages flags pages that no longer serve users and offers a simple retire option.
  The tool shows up to five suggestions at a time and lets you remove retired pages from search and agent visibility.
• Find Content Gaps spots search terms that return poor or no results and recommends new pages or sections.
  This feature includes prefilled prompts to speed authoring and is currently available to Site Collection Admins.
• Fix Broken Links scans the site for dead links and gives repair suggestions.
  Automated link fixes save time and improve navigation compared with manual crawling.
• AI readiness, automated maintenance, and clear role-based access combine to keep intranets Copilot-ready.
  The agent improves search results, helps Copilot answer accurately, and lowers the workload for site owners and admins.

Overview of the Video Demo

The recent YouTube demo presented by Microsoft and led by Judith Yaaqoubi showcases the new Knowledge Agent feature in SharePoint. The recording comes from the Microsoft 365 & Power Platform weekly call and focuses on a skill called Improve this site, which aims to keep intranets current and AI-ready. In clear, step-by-step fashion, the presenter demonstrates how the tool identifies stale content, finds gaps, and fixes broken links to improve search and agent responses. Consequently, organizations can see how automation can reduce routine maintenance while improving content quality.

What the Demo Reveals

During the demo, the presenter opens the Improve this site workspace and walks through three core capabilities: retiring inactive pages, locating content gaps, and repairing broken links. Each capability appears with contextual recommendations so site owners can act directly from the tool rather than hunting through site settings. The interface highlights items that affect both user experience and AI effectiveness, which reinforces why content hygiene matters for Copilot-style assistants. Moreover, the demo shows that some functions are role-limited, so administrators and site owners see different options.

Core Capabilities in Practice

The first capability, retiring inactive pages, targets content that no longer serves users or that skews search results. The feature surfaces up to five suggested pages and lets editors remove them from search and agent visibility in a few clicks, which helps reduce noise and outdated answers. Next, the tool analyzes search patterns to reveal content gaps where users search but find no useful results, and it can prefill the authoring experience to help close those gaps. Finally, automatic broken-link detection points site owners to navigation problems so they can repair paths that frustrate users and degrade trust.

Benefits and Tradeoffs

The advantages of using Knowledge Agent are clear: it saves time, improves discoverability, and makes content more reliable for both people and AI agents. However, automation introduces tradeoffs; while it speeds routine tasks, it can suggest removals or changes that require human judgment to avoid losing important context. Role-based limits mean some teams will need admin support to act on recommendations, which affects how quickly fixes can be made. Therefore, organizations must balance automation with governance, ensuring that automated suggestions enhance rather than override editorial control.

Challenges and Governance Considerations

Adopting Improve this site raises several practical challenges, including scaling across many sites, calibrating algorithms to local terminology, and integrating recommendations into existing authoring workflows. False positives, such as marking rarely used but critical pages as stale, demand careful review processes and clear retention rules. Additionally, permission boundaries and the preview status of features require governance teams to plan opt-ins and training so site owners understand both capabilities and limits. As a result, IT and content teams must collaborate to set policies that align automation with business needs.

Practical Recommendations for Rollout

To get the most value, start with pilot sites where content owners can test suggestions and evaluate outcomes before wide rollout. Train site owners on how to review recommendations and on when to keep content for historical or compliance reasons, since not every low-use page should be retired. Also, incorporate a feedback loop so the system learns from corrections and editorial decisions over time and improves its relevance. By taking a measured approach, organizations can reduce risk while increasing the quality of information available to employees and AI agents.

Implications for AI Readiness

Ultimately, the demo makes a clear case that AI tools like Copilot depend on clean, discoverable content to perform well, and that Knowledge Agent helps bridge the gap between messy intranets and AI-ready knowledge bases. Yet, preparing for AI means addressing both technical issues and human workflows; automations help, but they do not replace editorial oversight. When teams combine automated detection with clear governance and regular review, they can improve answers generated by both search and AI assistants. In this way, the tool supports better outcomes without removing human accountability.

Conclusion

The YouTube demo from Microsoft offers a practical look at how Knowledge Agent and its Improve this site skill can keep SharePoint environments healthy and aligned with AI needs. While the tool brings efficiency and insight, organizations must weigh automation against the need for human review, role-based access, and policy controls. With a thoughtful rollout, pilot testing, and ongoing governance, teams can reduce outdated content, fill knowledge gaps, and maintain a more reliable intranet. Consequently, the demo provides a useful roadmap for teams planning to make their content both user-friendly and Copilot-ready.

Keywords

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