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Microsoft Teams Update: New Features in September 2023
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Sep 30, 2023 7:00 PM

Microsoft Teams Update: New Features in September 2023

by HubSite 365 about Microsoft

Software Development Redmond, Washington

Pro UserTeamsM365 Release

Explore 52 new features in Microsoft Teams Sept 2023 edition, featuring Shared Calling and channel expansion for robust collaboration.

Microsoft sheds light on the updates in Teams, 52 new features and devices introduced in the September 2023 edition. Their personal favorites are Share Calling and the capacity to Create up to 1,000 channels per team.

What's New in Microsoft Teams | September 2023: Summary

  1. Webinars and On-demand recording: Organizers can now publish video recordings of webinars and automatically send an email link to attendees.

  2. Teams Phone:

    1. Shared calling: Allows users to make and receive calls using a shared phone number and calling plan.

    2. Teams Phone Mobile: Now available in Denmark and UK.

    3. SIP Gateway: Now supports more analog devices.

  3. Chat and Collaboration:

    1. Create up to 1,000 channels per team.

    2. Teams Cross Cloud guest access and authenticated meetings.

    3. Video clip message enhancements: Background blur, screen recording, and audio-only clips.

  4. Teams Rooms and Devices:

    1. New devices, including DTEN Mate Touch Console, Aver CAM570 Camera, Yamaha ADECIA Wireless Solution, and Poly TC10 Panel.

  5. Frontline Workers and Vertical Solutions:

    1. Format text in tasks in Teams.

    2. SOTI and VMware Workspace ONE support shared device mode on Android.

  6. IT Admin and Security:

    1. Configure hotlines and virtual front desk via Teams Admin Center.

  7. Mobile:

    1. Option to remove Teams call and meetings details from iOS device call logs.

  8. Platform:

    1. Auto-install approved apps: AI-driven installation and surfacing of apps approved by the admin.

  9. New Collaborative Apps:

    1. Ambr: Identifies burnout risks.

    2. Gloat: AI-powered internal opportunity matcher.

    3. Lucidchart: Diagram creation and collaboration.

  10. Collaborative App Updates:

    1. GiveBack: AI-driven team activity suggestion for giving initiatives.

    2. Limeade Well-Being: Access to well-being program within Teams.

    3. Streamline: AI-driven meeting improvement suggestions and insights.

    4. Workday: Allows access to important information and tasks within Teams.

Read the full article What’s New in Microsoft Teams | September 2023


The update sees a significant enhancement in AI-driven features, improved collaboration experiences, and a richer integration of third-party apps and tools.

The Microsoft Teams Shared Calling feature empowers admins to make and receive calls using a collective phone plan. It offers virtually limitless opportunities for creating channels for ad-hoc meetings and side projects. With the new updates, new devices can be added every month, offering a wide range of certified devices for varying spaces and uses.

One key feature is an on-demand recording, where once a webinar ends, organizers can publish the video recording and automatically send an email to attendees. Shared calling is another feature that allows admins to enable a group of users to make and receive PSTN calls using a shared phone number and calling plan. It is specifically beneficial for users with a Teams Phone license through either E5 or Teams Phone Standard.

Further Insights on Microsoft Teams

Microsoft Teams extends its capabilities beyond the traditional workplace setting by offering smart integrations for varying device types and more. It continually adds more certified devices, ready to use for all sorts of spaces - offices, remote workplaces, home offices, and more. This adaptability makes Microsoft Teams universally suitable and flexible for different types of users and organizations.

With the introduction of shared calling, widely used chat and collaborations can take place using a communal phone number and calling plan. Plus, the option to create up to 1,000 channels per team makes it more fitting for large organizations that run multiple projects simultaneously. Microsoft Teams is undoubtedly setting new benchmarks in unified communication and collaboration tools.