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Power Virtual Agents: Enhancing Data Conversations with Generative Answers
Power Virtual Agents
Jun 4, 2023 7:00 AM

Power Virtual Agents: Enhancing Data Conversations with Generative Answers

by HubSite 365 about Microsoft

Software Development Redmond, Washington

Citizen DeveloperPower Virtual AgentsLearning Selection

Microsoft Build 2023 unveils new generative AI features disrupting traditional bot development and enhancing conversational experiences with Power Virtual Agent

 
At Microsoft Build 2023, Microsoft announced new generative AI features for its Power Virtual Agents, aiming to disrupt traditional bot development and transform conversational experiences. Key features include Answers may originate from a variety of information sources, including documents, internal SharePoint sites, external websites, or a combination of these. Customize the bot's responses and retrieve information from the backend system, then enter that data into the newly included generative replies node for dialogues using custom data.
  1. Generative Actions capabilities: In limited preview, this feature allows bots to call the right APIs intelligently when a user request requires a particular action.

  2. Generative Answers capabilities: Now in public preview, this tool enables bots to provide a rich, multi-turn chat experience by drawing on knowledge sources like websites, SharePoint, or documents.

  3. Copilot in Power Virtual Agents: This is now generally available, providing an advanced authoring canvas for both professional developers and low-code users. It allows for easy creation of multi-turn dialogs.

  4. Unified bot building canvas: This platform, now generally available, streamlines bot construction.

  5. Azure custom language model integration: Now in public preview, this integration enables more customized natural language models.

  6. Instant generative bots for Microsoft Power Pages: These bots, in public preview, promise a new era of generative bot building.

These enhancements aim to save time for bot authors, eliminating the need to anticipate every user request or action, and to create individual dialogues for each. Instead, the system can be pointed to the correct knowledge sources and API connectors. Generative AI features thus represent a significant transformation in bot building with Power Virtual Agents.

 
 
 

Exploring the New Era of Generative Bot Building

Microsoft Power Virtual Agents is revolutionizing bot development by introducing new generative AI features, making it easier to create advanced conversational experiences. These features include Generative Actions and Answers, Copilot integration, a Unified bot building canvas, and Azure custom language model integration. With the combination of these tools, developers can now build bots faster and with more efficiency, leading to a more seamless and engaging user experience in a variety of applications.

Learn about Power Virtual Agents: Generative answers (conversations over your data)

 

Power Virtual Agents can help reinvent AI assistants with new generative answers, actions and more. At Microsoft Build 2023, Microsoft is previewing new generative AI features for Power Virtual Agents. These features revolutionize the way conversational experiences are built today. Generative Actions capabilities are available in limited preview, Generative Answers capabilities are available in public preview, Copilot in Power Virtual Agents is generally available, and Unified bot building canvas is generally available. Azure custom language model integration is available in public preview, and Instant generative bots for Microsoft Power Pages are available in public preview. Bots typically provide users with answers and complete actions by calling back-end APIs. With the new generative AI capabilities, bots can now generate answers and actions based on data in the back-end without human intervention. This helps to reduce development time and cost, and create more personalized experiences. Generative Actions allow bots to answer questions with dynamically generated answers from data sources, and Generative Answers allow bots to complete actions with back-end APIs. Copilot in Power Virtual Agents helps users to create a seamless experience with multiple bots. The Unified bot building canvas enables developers to create a rich conversational experience without writing any code. Lastly, Azure custom language model integration and Instant generative bots for Microsoft Power Pages allow developers to create intelligent bots that understand natural language.

 

More links on about Power Virtual Agents: Generative answers (conversations over your data)

Copilot and AI in Power Virtual Agent
Power Virtual Agents generative answers capabilities (Also known as conversation boosters) expands to include multiple knowledge sources – external sites, ...
Boost Power Virtual Agents Conversations with GPT4
Mar 15, 2023 — GPT can be used to improve the accuracy and relevance of virtual agents' conversations and make them more engaging for customers.
Transform your AI assistants with the ability to generate ...
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How Power Virtual Agents Can Transform Your Business ...
Apr 27, 2023 — Learn how chatbots with Power Virtual Agents automate business processes, reduce support requests and enhance customer experience.

Keywords

power virtual agents, generative answers, generative actions, generative bots, Azure custom language model, instant generative bots