Microsoft Teams offers Pay-as-you-go calling plans that are perfect for businesses of all sizes. They are available in the US and many other countries worldwide. The plans include features such as cloud calling, country availability, cost structure, per minute rates, setup guidelines and more.
Calling Plans for Teams address Skype for Business and Microsoft Teams.
Users can make calls outside the organization by connecting Phone System to the Public Switched Telephone Network (PSTN). Microsoft's all-in-the-cloud solution connects Phone System to PSTN for external calling, and Microsoft acts as the PSTN carrier.
Microsoft provides other PSTN connectivity options for areas where Calling Plans are unavailable. To plan a voice solution and to understand PSTN connectivity options, various articles and plans are available. These Calling Plan options include:
The right option for an organization could be determined by the availability of Calling Plans in the area, the user locations having Calling Plan service, user needs for international calling, and if the Pay-As-You-Go Calling Plan is the most economical option for users not making significant outgoing calls.
All users in the same country/region sharing the same Calling Plan share a pool of minutes. All calls exceeding the package are billed per minute and pooling is only available on identical Calling Plans. The location is based on the user's license, not the billing address under the Organization Profile. The user's license should be in the country/region where they're assigned in Microsoft 365 for the Domestic and International Calling Plans, and outgoing calls are allowed based on the license purchased.
With the Pay-As-You-Go Calling Plan, unlimited incoming minutes are included but no outgoing minutes are included. All outgoing calls are charged based on the minutes used. It can be funded either with Communication Credits or post-usage billing (for new commerce experience calling subscriptions only). Pay-As-You-Go Calling Plan is not funded with a set number of outgoing minutes. Instead, some admins may need to make additional steps to fund their Pay-As-You-Go Calling Plan. It could be funded through the new commerce experience or by purchasing Communication Credits.
Microsoft Teams is an all-in-one solution offering external calling with Microsoft acting as the PSTN carrier. The conveniences extend to various customizable calling plans fitting the unique needs of an organization. Indeed, Microsoft Teams provides businesses of all sizes a reliable, cost-friendly option to communicate effectively internally and with clients globally. The Pay-As-You-Go option offers great flexibility to control and manage costs for outgoing minutes depending on the organization's needs.
The main topic of the text is about Microsoft Teams' Pay-As-You-Go (PAYG) Calling Plans. They are ideal for various types of businesses from small to large enterprises. Experts provide a deep understanding of these plans, including their functionality, how they can be purchased, their pricing structure, and setup process. The text highlights that Microsoft also provides Private Branch Exchange (PBX) capabilities through Teams Phone System. The simplest solution for connecting the Phone System to the Public Switched Telephone Network (PSTN) is the Microsoft Calling Plan. The plan includes domestic, international, and pay-as-you-go calling options. The text encourages users to consider several factors to determine the most suitable calling plan for their organization. It also explains that all users in the same country/region with the same Calling Plan share a pool of minutes.
Microsoft expert advice, Microsoft Teams Phone Expert, Cloud Calling Professional, Experienced Microsoft Consultant, Microsoft Teams Calling Plans Specialist