Fresh Intranet: AI SharePoint Hub

Key insights

• Fresh Intranet is an AI-powered intranet built on SharePoint that integrates tightly with Microsoft 365.
  The video presents Fresh as a ready-to-use digital workplace that improves internal communication and collaboration.
• The solution embeds AI for features like AI-generated translations, smarter search, and personalized homepages.
  Presenters also asked Microsoft for broader access to Copilot APIs to deepen AI capabilities.
• Fresh connects deeply with Teams, Viva, and Viva Connections while running inside the customer’s Microsoft 365 tenant.
  This design preserves security and compliance and lets organizations manage the intranet with a central Admin Portal.
• Administrators get built-in analytics, taxonomy controls, and governance tools to monitor use and enforce policy.
  Fresh supports creating multiple intranet instances under one tenant and license to scale across large organizations.
• The demo highlights personalization, targeted content, and AI integrations that make communication simpler and more relevant.
  Features like push notifications and Viva Engage integrations boost employee engagement.
• Fresh reduces deployment time compared with custom SharePoint builds and aligns with modern, AI-driven workplaces.
  The team asks Microsoft to expand platform APIs (especially Copilot) to unlock richer integrations and customer value.

Overview

The Microsoft-hosted YouTube video highlights an AI-powered intranet solution called Fresh Intranet that runs on SharePoint. In the presentation, Fresh Intranet representatives David Bowman and Jarbas Horst join Microsoft host Vesa Juvonen to explain product features and the company’s approach. The session lays out why the partner values a close collaboration with Microsoft and how the product extends the native capabilities of Microsoft 365. Consequently, viewers get both strategic context and a practical demonstration across the runtime environment.

Demo highlights

During the live demo, the presenters walk through key interface elements and personalization options that make internal communication more engaging. For instance, the intranet home adapts content based on user profiles and audience targeting, while navigation and search respond to usage patterns. The demo also shows an admin portal for managing taxonomy, navigation, and branding, which aims to reduce time spent on everyday configuration. As a result, organizations can deploy a usable intranet faster than building extensive customizations from scratch.

AI and personalization

The video emphasizes several AI-driven features, including on-demand content translation and AI-assisted content generation to support multilingual workplaces. Moreover, Fresh Intranet integrates AI into search and navigation to surface relevant resources more quickly, and it supports adoption paths for Copilot capabilities. However, the presenters also stress that these AI functions run within the customer’s own Microsoft 365 tenant, which helps maintain governance and compliance. Therefore, organizations benefit from smart automation while keeping control over data residency and security policies.

Integration and governance

Fresh Intranet focuses on deep integration with the broader Microsoft ecosystem, including Teams, Viva, and other Microsoft productivity apps, which streamlines digital workflows. The product supports multiple intranet instances within a single tenant and centralizes configuration through a unified admin portal to simplify governance. Additionally, analytics tools help IT and communications teams monitor usage, refine navigation, and enforce content lifecycle rules. Thus, teams can balance centralized control with localized content needs across departments or regions.

Tradeoffs and challenges

The video and accompanying discussion surface several tradeoffs that organizations must consider when choosing a packaged intranet solution versus native or fully custom approaches. On the one hand, Fresh Intranet accelerates deployment and delivers advanced features out of the box, but on the other hand, adopting a packaged solution may reduce absolute flexibility compared with bespoke development. Similarly, embedding AI increases productivity and personalization, yet it raises governance, privacy, and integration complexity that require careful planning. In addition, Fresh Intranet’s team asked Microsoft for broader API access, including expanded Copilot APIs, which underlines another tradeoff: deeper platform integration boosts value but creates dependency on platform APIs and roadmap alignment.

Takeaways for IT and communications leaders

Stakeholders watching the video should weigh the tradeoffs between speed of deployment and the need for customization, and plan governance to manage AI-driven content responsibly. Furthermore, organizations that prioritize employee engagement and targeted communications may gain immediate benefits from the product’s personalization and analytics features, while those with strict regulatory requirements should validate compliance controls. Finally, the collaboration between Fresh Intranet and Microsoft highlights how partner solutions can extend base platform capabilities, yet it also points to the importance of platform API availability and ongoing partnership to keep pace with new AI capabilities. Overall, the video provides a practical look at a modern, AI-augmented intranet built on SharePoint and integrated into the wider Microsoft 365 ecosystem, offering useful insights for decision-makers evaluating intranet modernization strategies.

Keywords

AI-powered intranet SharePoint, SharePoint intranet solution, Fresh Intranet, SharePoint Partner Showcase, AI intranet search, Enterprise intranet SharePoint AI, Digital workplace SharePoint, Intelligent intranet solutions