The Growing Challenge For IT Teams: Managing Multiple Microsoft Teams Tenants

Microsoft Teams has become the heart of modern collaboration. But as businesses evolve, many find themselves managing more than one tenant.

Whether it's due to M&A activity, regional divisions, subsidiaries, or external projects, the result is the same:

IT admins are left juggling multiple environments, each with its own policies, users, and admin center.

Microsoft’s tools offer robust management capabilities within a single tenant. But scaling that management across multiple tenants? That’s where complexity sets in.

Common pain points for IT admins managing multiple Teams tenants:

• No central admin dashboard for managing multiple tenants

• Duplicated effort in policy creation, lifecycle rules, and Teams configuration

• Inconsistent governance that leads to compliance risks

• Manual onboarding of users and guests into each tenant

• Tenant switching fatigue with increased error rates and overhead

Managing each tenant in isolation creates an administrative time sink, making it difficult to enforce consistent standards across the organization. 

Where It Matters Most

• Newly acquired companies requiring rapid policy alignment

• Global/regional IT teams needing centralized oversight with localized autonomy

• Project-based tenants spun up for short-term collaboration

• Franchise or subsidiary models that require tailored, but unified governance

This isn’t due to a shortcoming in Microsoft’s core tools. They simply weren’t intended for multi-tenant administration at scale. That’s where we come in.

Enter Orto: A Purpose-Built Tool for Multi-Tenant Teams Management

Orto by Callroute is designed to simplify and unify Microsoft Teams administration across multiple tenants, with automation, visibility, and control from one place.

Key features of Multi-Tenant Management by Callroute

• Sync Policies Across Tenants - Apply governance and configuration settings universally—no need to rebuild manually

• Automate User & Group Provisioning - Use templates to provision users across multiple tenants in minutes, not hours

• Centralize Visibility & Reporting - View activity, policy status, and usage metrics across all tenants from one dashboard

• Unify Security & Guest Access - Maintain compliance by enforcing sharing and lifecycle rules consistently

• Accelerate M&A and Onboarding - Bring newly acquired tenants into alignment instantly—reduce onboarding time from weeks to days

   

The Results for IT Teams

• Save 60–80% of time spent on tenant administration

• Reduce risk with consistent, automated governance

• Improve user experience with faster access and fewer inconsistencies

   

Microsoft Teams is powerful. Orto makes it manageable at scale. Designed for IT teams who are managing more than one tenant, and want to do it smarter, faster, and more securely.

Ready to take control of your Teams environment? Book a demo to see how it works.