
Dougie Wood [MVP] presents a hands-on tutorial that explains how to build an ISO 9001 audit system inside SharePoint, aimed at quality teams and SharePoint users. The video outlines practical steps for creating document libraries, audit lists, and workflows so organizations can move from manual checklists to a traceable digital process. Moreover, the presenter frames the work as suitable for both teams starting ISO 9001 and those seeking to improve an existing quality management system, which makes the guidance broadly applicable.
Consequently, the video balances technical setup with compliance needs, and it emphasizes repeatable patterns rather than one-off fixes. It shows how familiar Microsoft tools can form a lightweight QMS that supports audits, version control, and record keeping. In addition, Dougie highlights the importance of clarity and traceability, which are core to ISO auditing and preparing for external review.
First, the video recommends setting up structured document libraries with clear naming and versioning rules so that document control is straightforward and auditable. Then, Dougie demonstrates how to create SharePoint lists for audit configuration and live audits, which lets teams capture findings, link non-conformance records, and track corrective actions through the lifecycle. He also shows how to add columns and views that make the audit data easier to filter and report on, which improves daily usability for auditors and managers alike.
Next, the tutorial covers creating a standard audit record template and reusing existing list schemas to speed deployment across sites or teams. This approach reduces redundant configuration work while keeping each audit instance consistent enough for reliable reporting. Finally, the video walks through building SharePoint views and linking audit items to non-conformance records, so every finding can be traced to a corrective action and closure.
Dougie uses Power Automate examples to show how workflows can route approvals, send reminders, and update statuses automatically, which helps enforce review cycles without manual follow-up. In addition, the presentation points out that integrating with Microsoft 365 apps such as Teams and Power BI can strengthen collaboration and provide visual dashboards for management. These integrations make the QMS more visible and actionable, while also reducing the time auditors spend compiling evidence for compliance checks.
However, the video makes it clear that automation should be applied judiciously; unnecessary complexity in flows can create maintenance burdens. For this reason, Dougie illustrates both simple routing for approvals and a few conditional steps for linking to CAPA records, so viewers can choose a level of automation that fits their team’s capacity. Consequently, teams can prioritize automations that deliver clear value—such as reminders for document reviews—while deferring more complex scenarios until they have stable governance.
Implementing a SharePoint-based audit system involves tradeoffs between customization and maintainability, and the video addresses this tension fairly directly. On one hand, customizing lists, columns, and flows lets you match your existing processes closely; however, heavy customization increases the cost of future changes and raises the bar for administrator skills. Therefore, Dougie suggests starting with simple, standard patterns that cover most needs and only introducing deeper customization when the value outweighs the upkeep.
Another challenge discussed is permissions and governance, since ISO evidence requires both accessibility for auditors and strict control over who can change records. The video recommends careful use of SharePoint permissions and Azure AD roles to limit editing while preserving read access for reviews. Moreover, user adoption and training remain practical hurdles, and Dougie stresses that teams must plan a pilot and provide clear training to avoid inconsistent use of the system.
Ultimately, the video offers actionable steps: set up clean document libraries with version control, create audit lists and views, use simple Power Automate flows for approvals, and link findings to CAPA records for traceability. As a next step, Dougie recommends running a small pilot audit to validate the configuration and to refine templates and workflows before a wider rollout. This approach reduces risk and helps teams learn where controls or automations need adjustment.
In conclusion, the tutorial provides a pragmatic path to digitize ISO audits using familiar Microsoft tools, and it balances usability with compliance needs throughout. Teams should weigh the tradeoffs between quick wins and long-term maintenance, invest in clear governance, and prioritize automations that reduce manual work while keeping the system easy to manage. By doing so, organizations can build a SharePoint-based ISO 9001 audit system that improves audit readiness and supports continuous quality improvement.
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