
M365 Adoption Lead | 2X Microsoft MVP |Copilot | SharePoint Online | Microsoft Teams |Microsoft 365| at CloudEdge
A recent YouTube video from Ami Diamond [MVP] offers a clear walkthrough of a new administrative capability in Microsoft’s Copilot environment, and this article summarizes his demonstration for newsroom readers. In the video, Ami, who is a man and an established Microsoft-focused expert, shows how administrators can now view and list all agents across a tenant from the admin console. Consequently, this change promises improved governance and visibility for organizations that are scaling Copilot and custom agent deployments. The walkthrough highlights practical navigation steps and explains why the feature matters for security, compliance, and lifecycle management.
First, Ami guides viewers through the Microsoft 365 admin center to reach the new Agents inventory, demonstrating clicks and menu paths so admins can replicate the process. Then he explores the newer Agents & connectors hub that centralizes many types of agents, including Microsoft-built, partner, custom, shared, and admin-published agents. The video pauses on key screens to explain fields such as creator, creation date, host products, and availability status, which helps administrators assess each agent at a glance. Overall, the demo is step-by-step and aimed at helping admins adopt the feature quickly while avoiding common navigation pitfalls.
During the walkthrough, Ami points out useful filters that let admins find agents available to all users, agents with no users, or agents that lack an owner, and he explains why those filters matter for cleanup efforts. Furthermore, he highlights the ability to identify unused or duplicate agents, which supports better adoption tracking and lifecycle decisions. He also shows how the interface flags blocked or deployed agents, thereby simplifying the task of enforcing organizational policies. As a result, admins gain a clearer picture of where AI is active across the tenant and which assets need attention.
The video also covers the built-in usage reporting available from the admin center, where admins can view adoption metrics on the Microsoft 365 Copilot usage pages and the specific Agents tab. However, Ami stresses an important limitation: the current usage report does not include agents built by Microsoft or by partner providers, which can leave gaps in a complete adoption view. Because of this, organizations may need to combine the new inventory screens with other monitoring tools or vendor reporting to create a full picture of agent activity. Consequently, teams must balance the convenience of the centralized inventory against the need for additional data sources to ensure comprehensive oversight.
Centralizing agent visibility brings clear governance benefits, yet it also surfaces tradeoffs that administrators must manage, such as the tension between enabling innovation and enforcing control. For example, blocking or restricting agents improves security and compliance but can slow user-driven experiments that drive adoption, whereas a permissive posture can accelerate innovation while increasing risk. Additionally, scaling this oversight creates administrative overhead: identifying owners, cleaning up orphaned agents, and maintaining accurate metadata requires effort and clear processes. Therefore, organizations should weigh these tradeoffs carefully and align governance choices with business priorities.
Finally, Ami’s video offers practical recommendations that administrators can apply immediately: use the inventory filters to find agents that have no users or missing owners, review where agents are available to users, and block any agents that pose compliance concerns. Additionally, admins should integrate the new Copilot Control System settings to manage data access and to set clearer guardrails for custom agents created in Copilot Studio. In short, combining the centralized inventory with policy-driven workflows and periodic reviews can reduce risk while supporting responsible Copilot adoption.
In conclusion, Ami Diamond’s recorded demonstration makes a persuasive case that visibility is a prerequisite for managing Copilot at scale. Although limitations remain—particularly around usage data for Microsoft and partner agents—the new inventory and centralized experience represent a meaningful step toward discoverable and governable agents. Consequently, this capability helps organizations move from a fragmented state where “agents are everywhere, but hard to track” toward a more controlled environment where agents are manageable and auditable. Administrators who follow the practical steps shown in the video will be better positioned to balance governance, security, and innovation across their tenant.
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