Nov 6, 2022 12:00 AM

Why Fill a Form When You Can Chat with a Bot?

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Why Fill a Form When You Can Chat With a Bot?

Hey Everyone,

In this video, we'll take a look at how we can build a chatbot using Power Virtual Agent to help users fill a form.

The example I have is a user requiring assistance to fill a job application and how the chatbot can provide guidance. This is one of those many scenarios where you have a simple form that needs to be filled and having a chat with a bot makes things so much easier.

Table of contents

Introduction 0:00

Scenario with form 01:00

Overview of the environment 01:36

Adding the trigger phrases 02:20

Modify the greeting topic 03:50

Building the new topic 05:27

Building the flow 17:28

Final testing 25:24

Conclusion 29:15