The world of work has been an incredibly stressful one for the last three years, with a huge amount of stress, pressure and flux affecting the way that we all work on a day-to-day basis, and impacting our employee experience. First, we all had to shift to working from home – for many of us, this happened almost overnight.
Not all organisations were ready to make the change, and the first half of 2020 saw many companies speed up projects to deploy tools like Microsoft Teams, to enable people to be able to work from home. Teams usage absolutely sky-rocketed, and I’m sure many of you remember the struggles with the quality of calls or issues with bandwidth usage in their area.
Then, things opened up again, and some companies started to try returning to work. Then we saw another lockdown, and another – before finally in 2021, things started opening up again, and moving to a semblance of normality.