Microsoft Expert Analysis: Viva People Science-Manufacturing Industry Trends

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Microsoft Viva report highlights fall in employee engagement in manufacturing sector; companies urged to adapt digitally, offer flexible job options for improve

Welcome to the first edition of the Microsoft Viva People Science industry trends series. The team works globally across a range of industries, studying employee experiences, best practices, and challenges. Data from Viva Glint, is used, spanning 150 countries, over 10 million employees, and providing the team with millions of employee survey comments. The team is discussing the Manufacturing industry in this blog. The data suggests a decline in employee engagement in manufacturing. There has been almost a two-point drop in employee happiness in workplace since 2021.

Companies are balancing post-pandemic realities and economic climate with employee needs. A study in the Microsoft’s Work Trend Index reported 65% of frontline manufacturing workers believes stress levels will remain the same or escalate. Workload, low wages, and long workdays contribute to stress. Attrition is associated with perceptions of leadership, growth opportunities, and significance of work. The experience and attrition matters could be improved if organizations overcome the following:

Ensure employees feel connected to future industry transformations.
Adapt to digital transformation.
Provide flexible job opportunities.

Addressing the challenges, the best practices include:

Direct and transparent communication from leadership.
Investing in emerging technology solutions to improve productivity and growth.

Focusing on The Employee Experience

The 'Viva People Science industry Trends' discussion from Microsoft indicates a waning employee engagement in the manufacturing sector. To improve employee experience and reduce attrition, companies must ensure employees feel connected to organizational changes, adapt to digital transformations, and establish flexible job opportunities. They should prioritize direct and transparent messages from leadership and invest in emerging technology for productivity and growth enhancements. Hence, a holistic approach to the employee experience lying at the intersection of effective communication, technology adoption, and flexible opportunities is the way forward.

Read the full article Viva People Science Industry Trends: Manufacturing

Learn about Viva People Science Industry Trends: Manufacturing

Viva People Science Industry Trends: Manufacturing Welcome to our first edition of the Microsoft Viva People Science industry trends series! The Viva People Science team works closely with global customers across a range of different industries spending time understanding their unique employee experiences, best practices, and challenges. Using Viva Glint data spanning 150 countries, over 10 million employees, and the with ability to analyze millions of employee survey comments, our People Science team is well positioned to consolidate a solid picture of the employee experience by industry. In this blog, my colleague, @c_hutchinson, and I focus on the manufacturing industry.

Our data shows that the general state of employee engagement in manufacturing today is one of decline. Employee happiness at work has dropped nearly two points since 2021. As companies continue to balance post-pandemic realities and the economic climate with employees’ needs, we recognize an essential opportunity to focus on employees’ wellbeing. In one study highlighted in Microsoft’s Work Trend Index, it was found that 65% of frontline manufacturing workers around the world believe that stress will either stay the same or worsen in the coming year. Workload, low wages, and long workdays were cited as the top three reasons for work-related stress. While stressors are related to work-life balance and compensation, attrition predictors are tied to perceptions of leadership, growth opportunities, and having meaningful work.

Research shows three key challenges that organizations need to overcome to improve the employee experience and lessen attrition: Ensuring employees feel connected to the organization's future during times of industry transformation and change, adapting to the digital transformation, and establishing flexible opportunities for all roles.

As a People Science team, we recognize the best practice is for organizations to focus on the following to address challenges: Direct and transparent communication is key to inspiring trust in leadership and building positivity around the future. 63% of all frontline workers say messages from leadership don’t make it to them, highlighting a big opportunity for building employee connection. Leaders should understand and address key barriers to communication for their frontline population. Secondly, investing in emerging technology solutions can improve productivity and create growth opportunities to build confidence in the organization. Lastly, organizations need to establish flexible opportunities for all roles to help employees balance their work and life demands.

In summary, the manufacturing industry is in a state of decline in terms of employee engagement and wellbeing. Organizations need to address the challenges of ensuring employees feel connected to the future of the organization, adapting to digital transformation, and establishing flexible opportunities for all roles. The best practices to do this are direct and transparent communication, investing in emerging technology solutions, and establishing flexible opportunities for all roles.

Keywords

Manufacturing, Work-Life Balance, Compensation, Leadership, Growth Opportunities, Meaningful Work.

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