Parent Check for Merging Records in Dynamics 365 CRM | Power Apps
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Jan 11, 2023 1:30 AM

Parent Check for Merging Records in Dynamics 365 CRM | Power Apps

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Let's review what Parent Check does in Dynamics 365 CRM while merging records.

The error reads – “Unable to merge because sub-entity will be parented differently. You can disable the parent check prior to execution as part of Merge dialog.“

Let’s see why this error occurs and how to solve this.

Scenario:

  1. Notice the below records selected for Merging –
  2. And when you select them for Merging using the Merge button upon their selection.
  3. You’ll also be given Parent Checking selected by Default.
  4. This is what causes the error. Now, if they either had the same Parent or one of them doesn’t have a parent, this won’t appear and they’ll be Merged.
  5. Now, they’ve been correctly Merged and only 1 record exists.

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