Microsoft Teams Shared Voicemail Now Supports Distribution Lists and Security Groups
Microsoft Teams Auto Attendants and Call Queues Shared Voicemail.
Today I discovered that there has been an update to Microsoft Teams Auto Attendants and Call Queues Shared Voicemail. In the past it was only possible to configure a Microsoft 365 Group as the transfer target of shared voicemail, as it’s described in this article.
Now the search box in Auto Attendant or Call Queue Wizards also return Distribution Lists and Mail Enabled Security Groups.
I don’t know when this change was implemented but there’s evidence out there that it has been around for at least some time or even since shared voicemail has been rolled out.
More about this Microsoft Teams Shared Voicemail
Microsoft Teams Shared Voicemail now supports distribution lists and mail enabled security groups. This allows users to create a single voicemail box for an entire team, department, or organization. Distribution lists and mail-enabled security groups can be used to route calls to the appropriate recipient without having to manually enter each individual's contact information. It also allows admins to manage who has access to shared voicemails via group membership, rather than having to add individuals one at a time. The feature is available in all Office 365 plans that include Microsoft Teams.
More links on about Microsoft 365
A mail-enabled security group can be used to distribute messages and to grant access permissions to resources in Active Directory.
Starting of January 2020, Teams auto attendants are now supporting shared voicemail. ... the voicemail message is processed and send to the Office365-group.
Jan 6, 2020 — This post is just to call out one new feature that I know will be popular with some. Microsoft Teams Auto Attendants now support routing and ...