The article discusses the challenges organizations face when planning calling and connectivity for a multinational organization with remote offices, salespeople, and frontline workers.
The concept of “one size fits all” doesn’t work for such organizations due to their varying connectivity needs based on their geographical footprint and unique business requirements. Teams Phone provides the flexibility to deploy and manage different PSTN connectivity types to different users in the organization, optimizing for specific calling scenarios and requirements. This allows organizations to choose the right connectivity options for their different users, whether they need cloud-based connectivity, on-premises setup, mobility, or speedy deployment.
Microsoft Teams Phone gives you the choice of PSTN connectivity, which allows you to make and receive calls over the public switched telephone network. This option enables you to make and receive calls with anyone in the world, regardless of whether they are using Microsoft Teams. Additionally, it offers a range of features such as caller ID, call forwarding, and voicemail. Microsoft Teams Phone also integrates with other Microsoft products and services, such as Outlook and Skype for Business, allowing you to make and receive calls from any device.