Microsoft boosts Viva Sales with new GPT seller experience

Microsoft Viva is a platform that integrates various Microsoft 365 tools to provide a comprehensive employee experience. Microsoft Viva Sales is one of the modules within

Microsoft Viva, specifically aimed at improving sales productivity and collaboration. It combines Microsoft Teams, Dynamics 365, LinkedIn Sales Navigator, and other Microsoft tools to provide sales teams with a centralized workspace where they can access customer information, collaborate on deals, and access insights and resources to drive sales success.

For sales teams, the adage “time is money” is more relevant than ever before. Time wasted on low-value tasks literally leaves opportunities to sell and engage prospects on the table. At Microsoft, we want to use AI to help sellers focus time on what matters most—making meaningful connections, building trust, and creating long-term relationships.

That’s why I’m thrilled to announce the preview of a new generative AI-powered experience in Microsoft Viva Sales that helps sellers communicate more effectively with prospects and customers.

Microsoft boosts Viva Sales with new GPT seller experience - Microsoft Dynamics 365 Blog

Ressouces

https://www.microsoft.com/en-us/microsoft-viva/sales?rtc=1&market=us

Meeting the AI moment: advancing the future through responsible AI - Microsoft On the Issues

Introduction to Microsoft Viva Sales - Microsoft Support