I’ll also show you how to convert a regular mailbox and back as well as troubleshooting and licensing. If you’re a Microsoft 365 admin then this is a skill that you must know.
Shared mailboxes make it easy for a group of people in your company to monitor and send email from a common account, such as email@example.com or firstname.lastname@example.org.
It's easy to create shared mailboxes so a group of people can monitor and send email from a common email addresses, like email@example.com
A shared mailbox makes it easy for a group of people to monitor and send email from a public email alias like firstname.lastname@example.org.