How to clear the cache in Microsoft Teams - Mac & Windows
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Aug 13, 2022 7:08 AM

How to clear the cache in Microsoft Teams - Mac & Windows

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The memory consumed by Teams on the disk becomes larger over time. If the memory becomes too large, this could lead to problems.

There are times, where you might need to clean your Teams cache: Maybe you want a policy to be applied faster, see the new profile picture of your colleague or there is just an issue you need to solve. The challenge here is that the cache for Microsoft Teams is scattered in multiple directories. This can be done manually but would result in a slow and tedious process. Therefore, you should use a command-line tool to speed things up. But be careful, especially if you are not experienced in using such tools!

Power Shell for Windows

PowerShell Basics: How to Delete Microsoft Teams Cache for All Users

Download Script on Gist

Clean Teams Cache on Mac

How to clear Microsoft Teams’ cache on your Mac

On a Mac, most cached files are kept inside of the „Application Support“ folder.

  1. Open a Finder window and click Go at the top of the screen, and then Go to Folder…
  2. In the search box that opens, type and submit /Library/Application Support/Microsoft/Teams.
  3. In the folder that opens, find and delete the Cache, Code Cache, and GPUCache. You can delete them by right-clicking, or by dragging them to the Trash icon in your dock.