Copilot in Viva Sales available as thousands of customers adopt next-generation AI in Dynamics 365 Copilot and Power Platform
Since first announcing new AI-powered experiences for Microsoft Viva Sales last month, we've given these capabilities a nameCopilot in Viva Salesand introduced
Microsoft has introduced Dynamics 365 Copilot, which is the world’s-first AI copilot in both customer relationship management (CRM) platforms and finance applications enterprise resource planning (ERP). Tens of thousands of customers have already used next-generation AI capabilities in Dynamics 365 Copilot and within Microsoft Power Platform. Today, Microsoft 365 Copilot has been launched, which empowers users to unleash creativity, unlock productivity, and uplevel skills.
With the integration of Copilot across Microsoft 365 and Viva Sales, it’s a new way to engage prospects and customers, all while freeing up time previously tied up in “busy work” like composing every email from scratch. The Copilot capabilities in Viva Sales make it possible for salespeople to focus on deeper engagements with customers, enabling them to feel empowered.
Copilot in Viva Sales innovates with next-generation AI - Microsoft Dynamics 365 Blog
Microsoft has recently announced a new AI technology for Microsoft 365 called Copilot. The technology is designed to help users of Microsoft 365 applications, such as Outlook, Teams, and SharePoint, to get more done faster and more efficiently.
Copilot uses natural language processing and machine learning to understand the context of user requests and provide tailored recommendations to help users quickly accomplish their tasks.